Privacy & Cookies Notice

Talkabout Speech Therapy Limited is committed to protecting your privacy and handling personal information in accordance with UK data protection law.

Who we are

Talkabout Speech Therapy Limited is responsible for the personal information collected through this website.

Information we collect

We may collect:

• Your name, email address, telephone number and other contact details.
• Information you provide when completing a contact or callback form.
• Information about how you use our website through cookies and analytics technologies.
• Health or other sensitive information that you choose to include in an enquiry.

Please do not provide detailed medical information unless it is necessary for your enquiry.

How we use your information

We use your information to:

• Respond to enquiries and callback requests.
• Assess whether our services may be suitable for your needs.
• Communicate with you regarding your enquiry.
• Operate, maintain and improve our website and services.
• Comply with legal, regulatory and professional obligations.

Legal basis for processing

We process personal information where necessary:

• For our legitimate interests in operating our services and responding to enquiries.
• To take steps at your request before entering into a contract.
• To comply with legal obligations.
• With your consent where required.

Where health information is provided, we process this special category data only where permitted under UK data protection law.

Sharing information

We do not sell personal information.

We may share information with trusted suppliers who provide website hosting, IT support, analytics and other business services on our behalf. We may also disclose information where required by law or to protect legal rights.

International transfers

Where any service provider processes information outside the UK, we will ensure appropriate safeguards are in place as required by UK data protection law.

Data retention

We retain personal information only for as long as necessary for the purposes for which it was collected, including responding to enquiries and meeting legal, regulatory or professional requirements.

Your rights

You may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request erasure of your information in certain circumstances.
• Restrict or object to processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the Information Commissioner's Office (ICO).

Cookies

Our website uses cookies to ensure the website functions correctly and to help us understand how visitors use the site.

We use:

• Strictly necessary cookies required for website operation.
• Analytics cookies to help improve website performance and user experience.

Non-essential cookies will only be placed on your device after you have provided consent through our cookie banner.

You can manage or withdraw your cookie preferences at any time through your browser settings or our cookie management tools.

Contact us

If you have any questions about this Privacy and Cookies Notice or how your information is handled, please contact:

Talkabout Speech Therapy Limited
admin@talkaboutspeechtherapy.com